ICT services

The Information and Communication Technology (ICT) Department at Vihiga County Referral Hospital is dedicated to providing a wide array of services to ensure the seamless integration of technology into healthcare operations. With a focus on innovation, security, and efficiency, the department goes beyond traditional boundaries to enhance the overall healthcare experience.

Key Services and Innovations by the ICT Department:

Health Information Systems Management:

Overseeing the implementation and management of Health Information Systems (HIS), including electronic health records and patient management systems.

Network Infrastructure Maintenance:

Ensuring the reliability and security of the hospital's network, encompassing wired and wireless connectivity for uninterrupted healthcare services.

Cybersecurity Measures:

Implementing robust cybersecurity measures, including firewalls, encryption, and regular security audits to safeguard sensitive healthcare data.

Software Development and Customization:

Engaging in software development and customization to tailor solutions for appointment scheduling, billing, and other administrative functions specific to the hospital's needs.

Training and Capacity Building:

Conducting training sessions for hospital staff to enhance digital literacy, empowering healthcare professionals to leverage technology effectively.

E-Health Initiatives:

Spearheading various E-Health initiatives to improve patient engagement, facilitate online appointment bookings, and provide access to health information resources.

Collaboration Platforms:

Implementing and managing communication and collaboration platforms such as email, video conferencing, and shared document repositories for efficient information exchange.

CCTV Installation, Repair, and Maintenance:

Providing comprehensive CCTV services, including installation, repair, and ongoing maintenance to ensure the security of hospital premises.

Data Security and Backup:

Implementing measures for data security and regular backup to protect critical healthcare information from loss or unauthorized access.

Installation of Hardware and Software:

Offering expertise in the installation and maintenance of hardware and software systems essential for hospital operations.

Web Development Services:

Developing and maintaining web-based platforms to enhance the hospital's online presence, including informational websites.

System Administration:

Overseeing system administration tasks to ensure the smooth functioning of various ICT systems within the hospital.